Privacy Policy
Introduction
Welcome to Gardener Battersea! We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you utilize our gardening services, we may collect the following personal information:
- Name
- Contact Information (such as email address, phone number)
- Address (for service delivery purposes)
- Payment Details (including credit card information, billing address)
- Preferences (e.g., types of gardening services you are interested in)
- Any other information you voluntarily provide to us
Non-Personal Information
We may also collect non-personal information that does not identify you personally. This includes:
- Browser Type
- Operating System
- IP Address
- Pages Visited on our website
- Time and Date of Visit
- Device Information (such as device type, model, and manufacturer)
How We Use Your Information
To Provide Services
Your personal information is primarily used to deliver and manage our gardening services effectively. This includes scheduling appointments, performing gardening tasks, processing payments, and communicating with you regarding your service requests.
To Improve Our Services
We analyze the information collected to better understand your needs and preferences. This helps us to enhance our services, develop new offerings, and improve customer satisfaction.
Marketing Communications
With your consent, we may use your contact information to send you promotional materials, newsletters, and updates about our services. You can opt-out of these communications at any time.
Compliance with Legal Obligations
We may use your information to comply with legal and regulatory requirements, respond to lawful requests, and protect our rights and property.
Sharing Your Information
We respect your privacy and do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:
- Trusted Third Parties: We may share your information with trusted third parties who assist us in operating our business, conducting our services, or servicing you, provided those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our website and hold certain information. Cookies are small data files stored on your device that help us enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encryption, and other security protocols to protect your data from unauthorized access, alteration, disclosure, or destruction.
Your data is stored securely and is only accessible by authorized personnel who need access to perform their job functions.
Your Rights
Under applicable data protection laws, you have the following rights regarding your personal information:
- Access: You have the right to request access to the personal data we hold about you.
- Rectification: You can request that we correct any inaccurate or incomplete personal data.
- Deletion: You have the right to request the deletion of your personal data under certain conditions.
- Restriction of Processing: You can request that we restrict the processing of your personal data in certain circumstances.
- Object to Processing: You have the right to object to the processing of your personal data for specific purposes.
- Data Portability: You can request the transfer of your personal data to another service provider.
To exercise these rights, please contact us using the details provided in this Privacy Policy.
Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.
Children's Privacy
Our services are not directed towards individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.
International Data Transfers
Your information may be transferred to and maintained on servers located outside your country. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.
Acceptance of This Privacy Policy
By using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services. Your continued use of the services following the posting of changes constitutes your acceptance of those changes.